Quality Management System (“QMS”) SAHA has a company-wide QMS which meets the requirements of the International Standard ISO 9001:2008 and is applied throughout the company. Our QMS has been successfully audited in each of our offices by SAI-Global, and SAHA has been awarded Quality Certification to the International Standard for 2007-2010.

The SAHA QMS is built on our underlying business approach:
    a)  Our Client Focus;
    b)  Top Management Leadership;
    c)   Involvement of all people;
    d)  A Process Approach;
    e)  A System Approach to Management;
    f)   Continual Improvement;
    g)  A Factual Approach to Decision Making;
    h)  Mutually Beneficial Client / Supplier Relationships.

Our QMS includes the following elements:

1.  A Statement of our Quality Policy and Quality
     Objectives;

2.  A Quality Manual describing our approach to delivering
     on the Quality Policy and Objectives;

3.  A set of Standard Operating Procedures which will be
     followed by all staff. These include the six mandatory 
     procedures required by the Standard:
     a)   Document and Data Control;
     b)  Control of Quality System Records and Data;
     c)   Internal Audit process;
     d)  Control of non-conformity;
     e)  Corrective Action; and
     f)   Preventive Action.

4.  There are a further six operating procedures.

5.  A Management Review Team to oversee the operation
     and continued effectiveness of our Quality
     Management.